Getting started with the Service App

Below, you can see an overview of the service app, so you are can familiarize yourself!

Main screen

Once successfully logged into the service application, you will be shown the below screen:

1. Search bar

The search bar appears on top of the main screen when opening the Service application. You can search for any vehicle in your environment and the map will update while typing. Here you will also find the Filter option (2) that allows you to more accurately find the vehicles you are searching for

2. Filter

As previously mentioned, filters help you narrow down your search by allowing the selection of a particular branch, vehicle category, or many other parameters.

For more filter options please review the FILTER section.

3. Center to “my location”

This button centers the map to the current GPS location of your smartphone.

4. Map type

The map shows vehicles in the map around the user.

Rotating the map with both fingers will change the orientation, and clicking on the compass icon will reset it to default.

To show your own position, click on the Locate button on the right side of the screen.

There are three different map types that can be applied to the map view in the Service App, by clicking on the Burger-Menu button

Default view
Satellite view
3D view

Using the search in the top of the page will compare the text provided to the following vehicle properties that have to be filled via the dashboard here:

Code,
License plate,
Address,
VIN (vehicle identification number)

See the image below for reference.

5. Profile

The profile allows a user to

see details of the logged-in user such as
- user ID
- name
- email address

directly raise a ticket at goUrban via the Service App
link to the Privacy policy
link to the Terms & Conditions
sign out of the Service App
show the app version of the Service App

See the image below for reference.

6. QR - code button

When pressing the QR-code button, you will be taken to a menu where you can select to either scan or type in the QR code of a vehicle. It is also possible to switch the flashlight of your smartphone on when trying to scan a vehicle.

Note: If you need to change the number of digits of the QR code, you need to make that change in 'Settings/ App Settings/ General' under the 'Number of characters' field.