General
Name
The name of your app. This will not be reflected for the end-user.
Options
Unlock with QR code
If set to active, it is necessary for the end-user, after reserving a vehicle via the map, to additionally scan the QR code of the vehicle in order to start a rental.
Keyboard
You can select either the default keyboard of the phone holder or a numeric keyboard, when an end-user is asked to enter a QR-code.
Number of characters
You can define the number of characters which have to be entered, when asking for the QR-code.
After rental photo
If activated, the end-user is required to take a picture after the user ends the rental via the app.
Note: When the user is prompted to take a photo, an info-box is also displayed. You can adapt the text of the info box. Navigate to Localization and search for the translation keys Camera.parking and Camera.snapPhoto.
Confirmation dialog when ending rental
If activated, the end-user will be asked whether the user is sure to end the rental or not. See picture below.
Ask for reason for reservation cancellation
You can ask for feedback from end-users when activating this button. The reasons for reservation cancellation have to be added in vehicle categories under the Reservation cancellation reasons tab.
Max distance for cancellation reason
The distance is set in meters. Insert the maximum distance that the user should be away from the vehicle in order to show the modal for “reservation cancellation reasons”.
Business accounts
Show business accounts
If this option is true and you are a member (or owner) of a business account, you will have an option to make a business rental or booking (in the rental modal).
In case this is set false, nothing will be shown related to business accounts (no option to choose a business rental, no option to see business account details or create new business account in wallet).
Note: Please configure Business Accounts first. More information about them can be found under Business accounts.
Allow users to create a business account
This one only determines if business accounts are shown in the wallet.
This option can allow users to create business accounts from the wallet (or see business account details in the wallet) or join a business account via the app.
If set false, the user still can be a member of a business account and do business rentals.
Note: if 'Show business accounts' is set to false, nothing will be shown related to business accounts in the white-label end-user app, no matter what value “Allow users to create a business account” has.
Advanced
Min. required version
You can set the minimum required app version for your service. Please always do this in the style of 1.0.0.
Important: Be careful about this option! If the wrong minimum requirement is entered, this can cause a major issue for the whole service!
E.g. the current app version is 1.5.0 and you will enter 2.5.0, this will lead that everyone of your customers will get a message prompted to update to an app version that doesn’t exist.
Note: You can find the current app version in the Play or App store.
App store URL
Here you can add the URL that will direct the end-user to the App Store where they will be able to find your app and update it to the latest version in case they are using an older version than the minimum required.
Play store URL
Here you can add the URL that will direct the end-user to the Play Store where they will be able to find your app and update it to the latest version in case they are using an older version than the minimum required.
Update message
In case the end-user opens an older version of the app than the minimum required, you can add a message that will alert the user to update the app and that will show up along with the URL for the App or Play Store.
Default user country
During the login or sign-up you will see this country and flag prompted as the default country.
Note: This cannot be changed on a branch or billable branch level at the moment, but a rework is planned.
Default phone country
During the login or sign-up you will see this country code prompted as the default code.
Note: This cannot be changed on a branch or billable branch level at the moment, but a rework is planned.
Root
Only users with “Root”-access will see this tab, as it is contains crucial information that can affect the entire service of an operator.
Branch for T&C
Select the default branch to display the T&C during the sign-up process.
Branch for packages
Select the default branch to display the packages for end-users in the app.
Packages sorting
Packages can be only sorted by value. Either
- value, asc - for ascending
- value, desc - for descending
Force GPS
If this setting is enabled, it forces the user to enable the location permission. When enabled, and the user did not allow it, they will get prompted by this screen whenever they will try to start a rental or a booking. Therefore, the user is not able to start a rental or booking until the permission is granted.
Recurring payment required?
If activated, the end-user is required to have a recurring payment method and will not be able to do anything else in the app.
Payment
Select one of the possible payment providers to be displayed when an end-user wants to add a payment method either during sign-up or when navigating to the wallet.
- Sofort
- iDEAL
- Paypal
- Google Pay
- Apple Pay
- Apaya
- Bancontact
Payment provider
The payment provider shall under no circumstances be changed by the operator themselves. This will affect all users and no payment can be handled anymore, because only the payment gateway which has been configured for the very own operator will work.