Available for free-floating branches.
Note: You will see the default values displayed if no rental reservation setting has been created.
When a user reserves a vehicle, there is a limit on how long each reservation is, and how many times the user can reserve vehicles consecutively without making a rental.
There are cases where a user will keep trying to reserve a vehicle over and over, or keep making really short rentals so it is flagged as a no-movement rental, so he is not charged.
By configuring the no-reservation settings, you can avoid these cases:
- Reservation time in minutes: how long is each reservation?
- Maximum reservation time: How much the user can reserve without making any rental. If the reservation time is 15 minutes, and the maximum reservation time is 30 minutes, after the user makes 2 reservations without making a rental he will reach the maximum allowed reservation time, and he will be blocked from reserving again.
- Buffer time: How long the user needs to wait to be able to reserve again after being blocked?
- Block rental for the same vehicle in minutes: how many minutes does the user need to wait to rent the same vehicle after a rental?
Configure the no movement rule
- Click the Add rental reservation button
- Set the Reservation time, maximum reservation time, Buffer time, and Block rental for same vehicle time.
- Submit the form
You can update it or remove it by clicking the Remove rental reservation rule button.
Extending reservations
You are also able to set up a way for your clients to extend their vehicle reservations. To do so you will need to define this in the pricing for a particular vehicle category and you can read more about this in the Vehicle Category Pricing article.