Operators can assign a discount percentage or discount value for a certain number of rentals and/or time. The ride pass can be restricted to certain branches or vehicle categories.
There are two types of ride passes: Discount percentage or discount value
Discount percentage
With a discount percentage, the discount will be applied to the ride, regardless of the duration of the rental. As long as the voucher is not expired, the discount will be applied to the rental value.
This option is more suited for passes where the user gets a lower discount percentage, as there is a lower chance the user will misuse the pass.
Discount value
With this option, you select the value that will be discounted on each ride. This discount is applied at the end of the rental, and if the rental value is lower than the discount, the user will pay nothing for the rental.
This option is more suited where you wish to offer a full discount on the ride, up to a certain ride duration. For example, the user will ride for free, as long as the rental is less than 30 minutes.
Additionally, the discount value is a good option if you want a ride pass where you waive the unlock fees. Simply match the ride pass value to the 'unlock fee' (base price of the pricing), and the user with the pass will have that value discounted at the end of the rental.
How- to create a Ride Pass?
- Go to your billable branch
- Go to Settings / Vouchers
- Click the 'Ride passes' tab
- Press the 'Create Passes' button
- Assign a name
- Enter a short description of the pass for the app
- Select 'Discount percentage on rental' or 'Discount value on rental'
- Enter the rental discount percentage or discount value for each rental
- Enter the price
- Enter the validity in days
- Press the 'Create pass' button
After the voucher is created, please select it to open its Quickview. In the Quickiew, you will be able to see the information regarding the ride pass and also the option to Activate it.
Note: To be able to display the Ride Passes in the wallet of the white-label app, please enable the field called Ride Passes in Settings / App Settings / Menu
Quickview
Details
This is a list of ride pass quick-view fields and functionality:
ID
Ride Pass ID Number - only for internal purposes.
Name
This will be the name of the pass that will be displayed in the user’s wallet, after buying the pass.
Short description
A small description of what the pass should do. e.g. “Get 10% off all rides for 2 days”.
Long Description
This text will be added to the invoice sent to the users.
Price
The amount that the user will be charged when purchasing this ridepass.
Discount
The percentage that will be discounted from the total rental value. Only visible if the pass type is 'Discount percentage'.
Value for each rental
The value that will be discounted from the total rental value. Only visible if the pass type is 'Discount value'.
Number of applicable rentals
The number of rides the user can make before his voucher expires.
Highlight in app
Enable this to give more visibility to this package in the app.
Rank
Rank in which it will be displayed in the app. Lower ranks will be displayed first.
Validity in days
Define for how many days the ride pass will be valid for after it was purchased.
Redeem limit
Define how many times can this pass be purchased. After the redeem count is reached no user will be able to purchase this pass anymore.
Same user redeem limit
Define how many times the same user can buy this ride pass.
Redeem count
The number of redeems for this ride pass.
Branches
Define for which branch will this pass be valid.
Vehicle category
Define for which vehicle category will this pass be valid.
Annotation tab
Select which user annotations are necessary for the user to see and purchase this pass. If a ride pass has a tag/label in the annotations, only the users who also have this tag/label will be able to see the ride pass.
Bullet points tab
Create bullet points that will be displayed in the white-label app. Clicking on a created bullet point will redirect you to the Localization screen where you can edit the fallback messages and translate them to all of your users' languages.