The package voucher is a way you can offer account top-ups to your end users. When an end user buys an unrestrained package, you will see a positive 'balance' in the user's profile!
The purpose of the package is to incentivize the recipient to engage in certain behaviors, such as making purchases or signing up for services. It can also serve as a way to express appreciation or gratitude for the recipient's loyalty or patronage. Please note that only packages that have NOT been restrained to particular branches or vehicle categories are going to be part of the 'Balance. Otherwise, it will be a limited voucher displayed in the 'Voucher' section.
How to create a package?
Make sure to browse the billable branch for which you want to create a package.
- Go to Settings
- Go to the Vouchers / Package tab
- Click Create package
Name
Add the package name.
Short description of the app
Add a short description which will be shown in the app.
Invoice label
Add a label that will be shown on the invoice.
Price
The amount that the user will need to pay for the package.
Value
The amount that the user will receive from the package.
Notes
You will find additional configuration options in the side-view of the package.
By default, the package is set to inactive and if you wish to set the package as active, click Activate button in the side-view.
Quick-view details tab
ID
Internal ID number.
Name
The name of the package.
Invoice label
This text will be added to the customer's invoice.
Short description
The description which will be shown in the app.
Price
The amount that the user will need to pay for the package.
Value
The amount that the user will receive from the package.
Discounted price
What the user will have to pay in case you are running a promotion.
Sign-up fee
Define that this package should be used in case of a sign-up fee. If this option is turned on the package will be mandatory to buy during the sign-up process, either after adding a credit card or directly when selecting a bank payment.
Welcome package
If enabled, this package won't show if the user has bought any other package. Can be used as a kind of special offer for new users. You may want to combine this with a redeem limit by same user to 1 so that the package cannot be bought multiple times by the same user.
Highlight in app
Turn on to highlight the package with a label.
Rank
Rank in which order the package will be displayed in the app. Lower ranks will be displayed first.
Validity in days
Define for how many days can the user use the package credits before they expire.
Redeem limit
Define how many of these packages can be bought in total.
Same user redeem limit
Define how many of these packages can be bought by the same user.
Redeem count
Shows how many users have bought the package.
Branches
If you wish to limit the branches under a billable branch where the promotion should be valid. Please note that if this promotion should apply to all branches under a billable branch, it can be left blank.
Vehicle categories
You can limit the promotion to certain vehicle categories.
Advanced Tab
Here you are able to include/exclude labels and/or tags.
Bullet points tab
Create bullet points that will be displayed in the white-label app. Clicking on a created bullet point will redirect you to the Localization screen where you can edit the fallback messages and translate it to all your users languages.