Booking settings

Maximum booking duration in seconds

Here you can set up the maximum amount a booking can last. Please note that you need to input the number in seconds.

Minimum time to book before the booking start in seconds

Minimum buffer time to book before the start of the booking.

Allow for early pickups in seconds

The maximum amount of time allowed for pickup before the actual start of the booking.

Notification before start of booking in seconds

Here you can define how long before the booking starts will the user receive a notification. The notification itself can be set up in the ‘Notification channel’ under the ‘Booking Notification Before Start’.

Notification before end of booking in seconds

Here you can define how long before the booking end will the user receive a notification. The notification itself can be set up in the ‘Notification channel’ under the ‘Booking Notification Before End’.

Minimum time to change booking in seconds

Here you can define how long before the booking starts will the user be able to make changes to their booking.

Minimum time for free of charge cancellation in seconds

Define how many seconds before the start of the booking can a user cancel a booking for free.

Example: booking starts at 13h, and the 'Minimum time for free of charge cancellation in seconds' is 3600 (or 1h). The user can cancel for free at any time before 12h and after that, the defined 'Cancelation price' will apply.

Notification before end of free of charge cancellation in seconds

Here you can define how long before the free-of-charge cancellation expires will the user receive a notification that their free cancellation option will expire. Usually, a booking can be canceled for free if the starting point of the booking is far enough in the future, however, if it is defined in the ‘Minimum time for free of charge cancellation in seconds’ it will be charged.

The notification itself can be set up in the ‘Notification channel’ under the ‘Booking Notification Free Cancel End

Auto-approval

If enabled, bookings can be picked up without service personal approval.

Out of order vehicles count as available vehicles

If enabled, vehicles with service state OUT_OF_ORDER are included in the calculation of available vehicles.

Next available vehicle based on:

- SOC / Mileage - higher state of charge, then lowest mileage.

- Time since last rental - longest downtime first

Minimum charge level of vehicle for pick up in %

The minimum SOC a vehicle has to be for it to be available for pick up

Pick-up has to be during opening hours

If turned on the pick-up can only occur during the defined work hours

Return has to be during opening hours

If turned on the returns can only occur during the defined work hours

NOTE:

Follow this link to read more about Business hours.